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Thought Leadership

Defining the intelligence advantage: Expert perspectives on the intersection of AI Agents, Smart Data, and digital ethics.

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Smart Data Iain Henderson Smart Data Iain Henderson

Smart Data in Action: Why Individuals Need Their Own Relationship Management Tools

Much of the discussion around Smart Data focuses on data portability, interoperability and the economic benefits of enabling data to move more freely between organisations. These are important objectives. Better use of data has the potential to unlock innovation, improve services, increase competition and drive economic growth. But for Smart Data to fulfil that promise, it must land meaningfully for millions of individuals, households and the organisations they interact with every day.

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AI Agents Bede Feltham AI Agents Bede Feltham

If You Don’t Know What Your AI Agent Has Done, Then You Don’t Know What Your AI Agent Has Done

AI Agents are moving faster than governance frameworks can keep up. AI Agents are quickly evolving from assistants into actors. They are already booking appointments, making recommendations, comparing products, generating content, moving information between systems and increasingly making decisions on behalf of individuals and organisations.

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AI Agents Bede Feltham AI Agents Bede Feltham

Retail Media’s Next Frontier: When Intent Leaves the Platform

Retail media has become one of the defining growth engines of modern marketing. What began as an extension of shopper marketing—sponsored listings, on-site placements, and closed-loop attribution—has evolved into a sophisticated ecosystem powered by first-party data (1PD), AI, and increasingly advanced measurement frameworks.

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MyTerms, AI Agents Atharva Dhobe MyTerms, AI Agents Atharva Dhobe

Two Modes, One Vision: How DataPal's Shopping Assistant Puts You in Control

Customer Agency in Action isn’t a better chatbot. It’s not a smarter recommendation engine. It’s something more fundamental: Customers with their own agents, operating on their own data, fulfilling their own intentions. Two modes. One principle: You are in control. Not the retailer. Not the platform. Not the algorithm.

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MyTerms Iain Henderson MyTerms Iain Henderson

Always on the Right…

For years, we’ve talked about the idea of being on the “right deal.”. The best energy tariff. The right insurance. The optimal subscription mix. And we’ve built tools to help—search, comparison sites, switching services. But all of them share the same flaw: They are one-off decisions in a constantly changing world.

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Personal Data Empowerment Bede Feltham Personal Data Empowerment Bede Feltham

From 1PD (First-Party Data) to MyPD+ (My Personal Data): Why Personal Data Needs a New Operating Model

For more than a decade, the digital economy has organised itself around a familiar hierarchy of personal data. We talk about: Third-party data (3PD), Second-party data (2PD), First-party data (1PD) and Zero-party data (0PD). But today, in the evolution of personal data we see a shift to MyPD+.

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Personal Data Empowerment, Finance, Health Margery McConnell Personal Data Empowerment, Finance, Health Margery McConnell

Data Quality and Ethical Data Sharing for Health and Wealth Insights

For decades, we have lived in a state of digital serfdom. We generate an ocean of data every second—our heart rates, our spending habits, our career milestones—yet we rarely "own" any of it in a meaningful sense. Instead, this information sits trapped in corporate silos, treated either as a liability to be managed or a product to be sold.

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Personal Data Empowerment Iain Henderson Personal Data Empowerment Iain Henderson

How Putting People First in Data (and MyTerms) Can Change the Hiring Game

Hiring has become a data-heavy, AI-driven process that too often strips out trust, transparency and humanity. This article explores how a people-first, candidate-centric approach — powered by personal data ownership and MyTerms — could rebalance the hiring process, protect privacy, improve matching, and deliver better outcomes for both candidates and employers.

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Personal Data Empowerment Iain Henderson Personal Data Empowerment Iain Henderson

Client–Server Is Ending. Server–Server Is Next.

Whoever controls the server controls the context. And whoever controls the context controls the outcome. For nearly forty years, the dominant architecture of the digital world has been client–server. It powered the web. It enabled ecommerce. It scaled cloud computing. And it quietly shaped the power structure of the internet. Now it’s time for Agent-Agent.

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vCon Iain Henderson vCon Iain Henderson

This call will be recorded..(for both of us)

A new technical standard, known as vCon (Virtual Conversation), is being developed within the Internet Engineering Task Force (IETF). vCon defines a structured, privacy-aware format for capturing, storing, exchanging, and analysing conversational data.

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AI Agents, Advertising Iain Henderson AI Agents, Advertising Iain Henderson

1300 Moments!

Our data shapes thousands of buying decisions every year — yet today, it mostly works against you. With AI, fiduciary agents, and MyTerms, individuals can finally put their data to work on their own terms. This article explores why that shift will redefine marketing, trust, and digital power.

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Personal Data Empowerment Iain Henderson Personal Data Empowerment Iain Henderson

DataPal and the ‘F’ Word

Who really works for you online? Most digital services profit from your data, not your interests. At DataPal, we believe personal data now matters too much for that. Here we explore why fiduciary is becoming the most important word in data, privacy and AI—and what it changes when technology is designed to work for individuals, not platforms.

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